Open For Business Take 2 Q&A
Update – Friday July 24, 2020
As many people would be aware, NSW Health has introduced new restrictions starting from today and there is one change to our dinner booking group size as a result.
👉We are now only able to take group bookings to a maximum of 10 people (it has been 20 people for the past few weeks). 👈
We appreciate your patience and understanding when you call to make a group dinner booking. Also, if you are coming in for lunch as a group you don’t need to book, but you will only be able to come in a group of 10.
Q What hygiene and sanitisation measures do you have in place?
A We are strictly adhering to NSW Health COVID-19 guidelines and are following the advice of ClubsNSW, of which we are a member club. Our staff will be cleaning and sanitising club surfaces regularly and we ask the following from our members and guests:
· Please sanitise your hands when you enter the club using our sanitisation stations.
Under the latest order issued by the NSW Government on the 9 July, 2020 the following now applies:
- If you arrived in NSW prior to 8 July 2020, and did not visit one of the declared COVID-19 hotspots in Victoria, you are VERY WELCOME to enter the Club.
- If you arrived in NSW prior to 8 July 2020, after visiting or residing in one of the declared COVID-19 hotspots, you are NOT permitted to enter the Club until you have self isolated for 14 days.
- If you arrived in NSW on or after 8 July 2020, after visiting or residing in Victoria, you are NOT permitted to enter the Club until you have self isolated for 14 days.
Q What time is the club open?
A Merimbula RSL would like to let our members and guests know that from Wednesday July 29 we will have new trading hours.
Friday & Saturday: 10.30am-10.30pm
Q What sections of the club are open to members and guests?
A Most areas of the club will be open including the Coral Sea Restaurant, gaming room, Scenic Lounge and Sports Bar. The Bottle Shop will also be open.
Q What hours is the Coral Sea restaurant be open and what dinner sittings are you doing?
A From 12 noon to 2pm for lunch, and from 6pm-8pm for dinner. Our dinner sittings are:
- Monday to Sunday 6pm, 7pm & 7.30pm
Q Do we need to make a booking for lunch or dinner?
A Bookings are essential for dinner and can be made under the following conditions:
- Bookings are limited to groups of 10 people
- Only one person will be able to go to the dining room register to place the order for your table. No split bills.
- Only one person will be able to go to the bar to place your drinks order.
- We will have floor stickers and signage throughout the club at the bar and dining room register to help you maintain the appropriate physical distances. Staff will also help you.
You do not need to make a booking for lunch.
Q Will we be able to order and collect takeaway?
Yes, takeaway is available for lunch and dinner and you can either order in person while you’re in the club or in the evenings between 5.45pm-8pm you can also phone your orders through on 6497 4026. See our takeaway menu on our website.
Q How many people are allowed in the club at one time?
A From July 1, we have a limit of 450 people in the club at one time as long as people strictly adhere to physical distancing.
Q Can we enter the RSL Club via both entrances (ie Alice Street carpark entrance and Main Street entrance)?
A No unfortunately only the Main Street entrance will be open. Having just the Main Street entrance open, we know exactly how many people are in the club at any one time.
Q Will I be able to use my Members Card bonus points or gift vouchers in the club?
A From July 1 we will be accepting Members Card bonus points and gift vouchers.
Q Membership are due for renewal on June 30, what do we need to do to renew our membership?
We are automatically extending memberships that are due on June 30 for another year at no charge.
Q Will the courtesy bus be running?
No, we are unable to run the courtesy bus at this time under the current restrictions.
Q Will child minding be available?
A No, we are unable to offer child minding under the current restrictions.
Q When will you start have bingo, poker nights and Members Draws?
A We are unsure when restrictions will enable us to start these regular activities, which also include groups who use our facilities such as the Merimbula Social Dance Group, but will keep you posted.
Q How will you monitor the number of people in the club?
A Everyone must sign in AND sign out. This way we know exactly how many people are in the club at any one time. It is also a way of being able to keep a record of who has visited the club in the event that someone tests positive to coronavirus, so we are able to notify everyone who has potentially come into contact.
Q What if I go to the club and it is already at capacity?
A You will not be allowed to enter. We do not want to be turning people away so we encourage you to call ahead on 6495 1502 to check on the number of people in the club. That way you will not be disappointed when you can’t come in.
Q Can we gather in standing groups?
A Restrictions have eased slightly since we first opened and groups of up to 20 people can meet in the club and are not required to maintain physical distancing rules within that group if they don’t want to. Groups will still need to be seated. People can go to the bar to buy drinks but then you need to take them back to your table to drink.
Q Will all your poker machines be on in the gaming room?
A No, every second machine will be turned off to ensure people can physically distance themselves appropriately.
We will update this page when there are changes so please check in regularly.